Krystal Academy Refund Policy
Krystal Academy Refund Policy
At Krystal Academy, we are committed to delivering high-quality spiritual education, healing transmissions,
and transformational journeys that support the evolution of your soul.
Due to the nature of our digital offerings-including courses, live transmissions, downloadable materials, and
energetic initiations-all sales are considered final once access is granted.
Digital Course Policy:
Once a course has been purchased and the student has accessed any portion of the course content
(including video, audio, PDF, or community components), no refunds will be issued. This policy exists to
honor the energetic exchange and to maintain the integrity of our sacred content.
Live Program & Event Policy:
For live group programs, workshops, or events:
- If you cancel 7 or more days before the start date, a partial refund (minus administrative fees) may be offered at our discretion.
- Cancellations made less than 7 days before the start of the program are non-refundable.
- If you cannot attend a live session, replays will be provided when available.
One-on-One Sessions & Mentorship:
All 1:1 sessions are final once booked. We are happy to reschedule with 24-hour notice, but no refunds will be issued for no-shows or cancellations made within 24 hours of the session time.
Energy Integrity Clause:
By purchasing from Krystal Academy, you agree to enter a sacred learning space that holds deep energetic and spiritual transmissions. We ask that all purchases be made consciously, with the understanding that spiritual education is not just a product-it is a transformational journey.
If you are experiencing technical difficulties or need support, please contact us at [email protected].
We are here to help.